Sometimes new users won't flow to EBS from OID due to some reason. As part of troubleshooting we need to find user is available in OID or not to fix the issue.
Log in to OID application server and issue below command.
$ ldapsearch -p 3060 -h <OID SERVER IP> -D "cn=orcladmin" -w <orcladmin password> -b "" -s sub "uid=User Name"
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